Data & GDPR Statement
DATA & GDPR STATEMENT
Last updated: 20.11.2025
This Data & GDPR Statement explains how the ÇIKA Platform (“we”, “us”, “our”) collects, processes, stores, and protects your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
We are committed to protecting your privacy and ensuring the lawful, fair, and transparent use of your personal information.
1. Data Controller
Reine OÜ
Company Registration: XXXXXXXX
Registered Address: Tallinn, Estonia
Email: support@cikawellness.com
2. Personal Data We Collect
We may collect and process the following categories of personal data:
• Identity Data
• Contact Data
• Account & Profile Data
• Payment Data (processed securely by Stripe, Apple, Google)
• Usage Data
• Technical Data
• Marketing Preferences
3. Legal Basis for Processing (GDPR Art. 6)
We process your data based on:
• Performance of a contract
• Legitimate interests
• Legal obligations
• Consent (marketing, cookies, optional features)
4. How We Use Your Data
Your information is used to:
• Create and manage your ÇIKA account
• Process payments securely
• Provide access to membership, services and live classes
• Improve platform performance
• Ensure security and fraud prevention
• Send updates, notifications and support emails
5. Data Retention
We retain your personal data only as long as necessary:
• Account data – while your account is active
• Payment & tax data – 5–7 years
• Support data – up to 24 months
• Cookies – according to our Cookies Policy
6. International Transfers
When data is processed outside the EEA, we use:
• EU Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Encryption and secure cloud infrastructure
Our partners (Stripe, Apple, Google, Kajabi, Cloudflare) are GDPR-compliant.
7. Your GDPR Rights
You have the right to:
• Access your data
• Correct inaccurate or incomplete data
• Request deletion (“Right to be forgotten”)
• Restrict processing
• Object to certain processing
• Withdraw consent at any time
• Request data portability
To exercise your rights, contact: support@cikawellness.com
8. Automated Decision-Making
The ÇIKA Platform does not engage in automated decision-making that produces legal or significant effects.
9. Data Security
We use industry-level security measures, including:
• Encryption
• Firewalls
• Secure servers
• Access controls
• Regular internal audits
10. Complaints
If you believe your rights have been violated, you may contact:
Estonian Data Protection Inspectorate (AKI)
Website: https://www.aki.ee
Email: info@aki.ee
You may also contact your local EU Data Protection Authority.
11. Contact Us
For any questions about this Data & GDPR Statement, email us at:
support@cikawellness.com
